sending to the 'disengaged'. In this edition learn how to email more (without ruining your deliverability) + more.

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In this edition:

→ How to email more (without ruining your deliverability)

→ Starling Bank's email was very, very good

→ Dirty little secrets your ESP keeps from you 

→ What are subscriber personas?

Coming at you from San Francisco this week, I’m over here for HubSpot’s big INBOUND conference.

 

How is you doing?

Have you remembered to take a break recently?

Did you manage a summer holiday?

 

Sending positive vibes ✌️

 

How to email more (without ruining your deliverability)

Bigger reach ≠ better results

Oprah shouting: “You get an email! You get an email! EVERYONE gets an email!”

Most marketers hear the same advice on repeat:


“Stop sending to disengaged contacts.”

 

And yes, sometimes that’s the right move. But not always.

 

I haven’t stopped emailing anyone who’s signed up to RE:markable.

 

Some people haven't engaged since the first edition (and that's okay) 


Want to know why?

 

Deliverability isn’t just about who doesn’t engage, it’s about proving enough people do.

 

As long as a strong portion of your list is consistently engaging (sending positive signals to the big dogs), you can afford to email more people, more often.

 

Mailbox providers want to see signals that say: your emails belong here, like:

  • Opens
  • Clicks
  • Replies
  • Saves
  • Forwards
  • And even the subtle stuff like your business name showing up regularly in inboxes (visibility matters, even without an open)
3 min read: Email More Without Ruining Your Deliverability →

Most marketers hear the same advice on repeat:


“Stop sending to disengaged contacts.”

 

Sometimes that’s the right move, but not always.


Want to know why?

 

Deliverability isn’t just about who doesn’t engage; it’s about proving enough people do.

 

As long as a strong portion of your list is consistently engaging, you can afford to email more people, more often.

 

Mailbox providers want to see signals that say: your emails belong here, like:

    • Opens
    • Clicks
    • Replies
    • Saves
    • Forwards
    • And even the subtle stuff like your business name showing up regularly in inboxes (visibility matters, even without an open)

From the Queen’s Court

Voiceover video verdicts 

View the full library here →

A noteworthy email from Starling Bank

A super great email from Starling Bank...

Listen and watch the verdict →

From the Vault

A blog a day keeps the spam filter away 

⌚ 4 min read:

→ Dirty little secrets your ESP keeps from you 

⌚ 6 min read:

→ How To Innovate Your Email Marketing

⌚ 7 min read:

→ How to Email More People Without Ruining Your Deliverability

The Inbox Drop

What are subscriber personas? 

Your subscribers aren’t just names on a list; they’re real people with:

  • Personalities 
  • Feelings
  • Thoughts
  • Quirks 

A subscriber persona is a mini-profile of how someone interacts with your emails: why they signed up, what they expect, what they click, and what they ignore.

 

Why it matters:

  • Much smarter segmentation
  • Less unsubscribes + spam complaints
  • Higher engagement + ROI

Personas turn “batch and blast” into “right message, right person, right time.”

 

If you don’t know your subscribers, your emails won’t work, simple as that.

How to Build Subscriber Personas →

Plug of the Week 

Work with me (2026 calendar now open!)

I provide audits, consultancy, training, workshops + more. 

Get in touch →
Beth headshot final

May your emails always get delivered hotter than a Domino’s at 2am.

 

See you very soon, 


Beth x

I have ADHD (IFYKYK) so please excuse any typos and spelling errors in this email.

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