The two-track 'warming' system
What to do with this (read the block above first)
STEP 1: Split every new subscriber into two buckets
You can do this with one property or workflow: Intentional and consequential
Tell them: “If you can’t tell who they are, assume they’re consequential.”
STEP 2: Build TWO different warming (better known as a welcome flow) experiences
Every business needs a 'welcome flow'
A. Consequential welcome rlow (Your MOST important asset)
Goal: Move them from “I wanted that thing” → “I want to stay.”
Should include:
✔ What you do and how it helps them
✔ Why they should stick around
✔ What they’ll get from you
✔ Frequency and expectations
✔ ONE core value email
✔ A soft “is this relevant to you?” signal
B. Intentional Welcome Flow
Goal: Reinforce trust quickly.
Should include:
✔ A big value drop
✔ Your strongest POV
✔ What happens next
✔ How to tailor their content
✔ Optional segmentation question
This one converts much faster.
STEP 3: Protect their early experience
For the a time period remember to:
- Reduce volume
- Suppress non-essential sends
- Avoid throwing them into 5 categories at once
- Don’t send unrelated promos
- Don’t bury them in 10 emails a week
Early inbox experience creates long-term email behaviour!!
If you overwhelm someone in week one, they disengage for months.
If you guide them slowly, they become your warmest audience.
Just like you are to me, you