Every major ESP blog (and some awful email gurus) love to recycle the same “best practice” content. Even HubSpot, Klaviyo, Mailchimp, the lot.
They all copy each other, and half of it simply is not true.
Here are the big ones worth unlearning:
1) “Unsubscribes are bad for deliverability”
No. Absolutely not. Microsoft and Google do not track or penalise unsubscribes, they literally do not care.
Unsubscribing is the healthy, expected exit route.
Spam complaints, not unsubscribes, are the signal inbox providers use.
2) “Double opt-in is always the right approach”
Double opt-in was a sticky plaster from the days before validation tools existed.
That first touchpoint is golden, wasting it on “please confirm” is poor strategy.
And if the DOI email bounces? You still take the reputation hit. Use validation + a strong welcome. We do not need to ask for permission twice.
3) “Your ESP’s ‘deliverability score’ tells you how healthy you are”
No ESP can see your deliverability. They can only see delivery, whether the receiving server accepted the message.
Inbox placement lives with Google, Microsoft, Yahoo, and corporate filters.
So when your platform claims it’s tracking “deliverability”, it’s really tracking internal proxies.
4) “Spam words trigger spam filters”
Another evergreen myth.Modern filters don’t care about isolated words, they care about behavioural patterns:
→ engagement signals
→ user actions (complaints, deletions, “this is spam”)
→ sender history
It does look at your content, but doesn't have 'trigger words' on a blacklist.
5) “You just need a re-engagement campaign”
This one causes more damage than almost anything else. Re-engaging long-dormant subscribers is a full strategy.
It is one of the worst things you can do for deliverability if you’re not ready.
Most people fixate on the cold end of their list because it feels like “lost potential”, but really:
→ These people contribute the least revenue
→ They create the biggest risk
→ They’re the quickest way to spike complaints and tank inbox placement
Re-engagement belongs at the end of a full email transformation, after your deliverability is stable, your strategy is embedded, and you’re consistently feeding the funnel with new, engaged humans.
Otherwise, you’re pouring time into the people who do not matter and punishing the people who do.