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Email Deliverability Masterclasses

Hands-on deliverability training for B2B, B2C, and D2C marketers

Practical email deliverability training for marketers who want to understand, measure, and fix email deliverability - and clearly communicate issues using data-backed audits and testing. These masterclasses teach you how inboxes really work, how to audit your own email deliverability and how to protect (or recover) email performance long-term.

Booking note: clicking “Secure your seat” will take you to RingCentral (my event platform) where you can view full session details and complete your booking.

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B2B Email Deliverability

5th February 2026

2pm BST (on demand available)

105-minute live masterclass + 15-minute Q&A 

£48 · CPD-accredited · Training & Learning and Development

Learn how B2B email deliverability actually works as part of this practical deliverability training.

Understand corporate spam filters, inbox provider behaviour, and the signals that quietly damage your sender reputation.

You’ll learn my full 6-step DIY deliverability audit framework, plus how to prevent issues and fix them before they escalate.

Includes access to my DIY deliverability audit framework, fillable audit and engagement templates, and practical tools and systems you can reuse long after the session.

Online masterclass

Secure your seat
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B2C & D2C Email Deliverability

19th February 2026

2pm BST (on demand available)

105-minute live masterclass + 15-minute Q&A 

£48 · CPD-accredited · Training & Learning and Development

Learn how B2C and D2C deliverability really works (and not what your ESP tells you) 

Understand inbox provider behaviour, engagement signals, and the patterns that trigger spam filtering. You’ll learn my DIY deliverability audit framework, plus how to prevent issues and recover inbox placement fast.

Includes access to my DIY deliverability audit framework, fillable audit and engagement templates, and practical tools and systems you can reuse long after the session.

Online masterclass

Secure your seat
"Your masterclass was truly amazing. I walked away with so much valuable knowledge and a clear understanding of what to look out for and what actions to take. Everything you shared was incredibly valuable - I almost felt like I owed you money!"

MJ Balboa

Online & Automation Team Lead, Kahoot
“Huge amount of information - lots of concepts have typically felt mysterious but you gave detailed explanations and clarity. Will definitely need a second watch through to make sure I understand everything”

Joel Slinn

Senior Demand Generation Executive at Sharp
"This was truly one of the best things I've signed up for since I've joined my company and switched careers to my current role!"

Katie Vitale

Marketing Coordinator, Avtek Solutions
“Your expertise is unmatched, and your frameworks are logical to follow. There is SO MUCH info, that I reached a point of overwhelm, but was relieved to know these resources were coming.”

Lauren Bean

Marketing Ops & Demand Gen Director, Centrical
"I think every part of the presentation was valuable. I was impressed with the entire presentation. Well done! Thank you for the recording, templates, and workbook. I'm going to revisit it all and kick off the audit immediately. I learned a great deal during this class and would highly recommend it to all B2B email marketers."

Amber Edson

Marketing Automation Specialist at Alpine Intel
"The quality of the information was amazing. You're really undercharging for it! I am so excited to dig into the resources you're providing and doing my first audit!"

Patricia McGuinness

President at SBM Audience Development
"The deliverability audit template is GOLD. I am looking forward to diving into it. It's exactly what I needed."

Lauren Luedeke

Owner and Strategist at LJ Strategies LLC
"Your way of explaining it all was so clear and simple, I feel like I not only finally understand it but can also explain it! It's no longer a mystery to me!"

Maria Malaniia

Email Freelancer
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B2B Email Deliverability

5th March 2026

2pm BST (on demand available)

105-minute live masterclass + 15-minute Q&A 

£48 · CPD-accredited · Training & Learning and Development

Learn how B2B email deliverability actually works as part of this practical deliverability training.

Understand corporate spam filters, inbox provider behaviour, and the signals that quietly damage your sender reputation.

You’ll learn my full 6-step DIY deliverability audit framework, plus how to prevent issues and fix them before they escalate.

Includes access to my DIY deliverability audit framework, fillable audit and engagement templates, and practical tools and systems you can reuse long after the session.

Online masterclass

Secure your seat
Header banner (4)
B2C & D2C Email Deliverability

19th March 2026

2pm BST (on demand available)

105-minute live masterclass + 15-minute Q&A 

£48 · CPD-accredited · Training & Learning and Development

Learn how B2C and D2C deliverability really works (and not what your ESP tells you) 

Understand inbox provider behaviour, engagement signals, and the patterns that trigger spam filtering. You’ll learn my DIY deliverability audit framework, plus how to prevent issues and recover inbox placement fast.

Includes access to my DIY deliverability audit framework, fillable audit and engagement templates, and practical tools and systems you can reuse long after the session.

Online masterclass

Secure your seat

What if I can’t make the live session?

You’ll still get access to everything. If you can’t attend live, I’ll follow up with you separately after the session so you don’t miss out on the content, templates, or next steps.

Is this suitable if I already understand deliverability?

Is this B2B or B2C specific?

Does my employer have to pay for this?

Not necessarily. Plenty of people book themselves on and then expense it afterwards, especially as it counts towards CPD and learning & development. If you do need sign-off, the event page includes everything your employer needs to know.

What do I actually get access to?

You’ll get access to my full DIY deliverability audit framework, plus reusable audit and engagement templates, supporting tools, and materials you can apply long after the session ends.

Will there be time to ask questions?

Do you offer support after the masterclass?

Is this just theory, or will I leave knowing what to do?

How many people are on each session?

Can't make these dates? 

If you want to attend live, but can't make these dates, sign up below to get notified when new dates are added.

Email deliverability resources 

If you want to learn more about email deliverability, audits, and inbox placement, these resources expand on what we cover in the masterclasses.
What is email deliverability (and why it matters)

Email deliverability is about whether your emails reach the inbox, and what affects that outcome over time.

It’s not just authentication or avoiding spam words (this is not a thing). Deliverability is shaped by technical setup, data quality, engagement behaviour, content patterns, and how inbox providers assess sender reputation.

For B2B marketers, corporate spam filters and IT-controlled inboxes add extra complexity. For B2C and D2C teams, small changes in engagement or sending behaviour can quickly impact revenue. This is why deliverability needs ongoing monitoring, not one-off fixes.

Useful reads:

The six-step deliverability audit process

This is the framework I use when auditing client accounts, and the same process taught in the masterclasses.

1. Situational analysis
Understand what’s happening now and where deliverability issues are showing up.

2. Technical checks (authentication, setup, alignment)
Make sure authentication, domains, and setup aren’t quietly hurting inbox placement.

3. Reputation & infrastructure review
Assess how inbox providers currently see and trust your sending setup.
 
4. Data & sending hygiene (validation, suppression, cadence)
Check list quality, suppression, cadence and behaviour signals that affect reputation.

5. Inbox placement testing & engagement tracking
Test where emails actually land (inbox vs spam) and find out your average spam rate per provider. 

6. Interpretation, root cause matrix → prioritised action plan
Turn findings into a clear, prioritised fix plan using root-cause analysis.

Useful reads:

Improving and protecting deliverability over time

Deliverability isn’t something you “fix once”. It requires consistent monitoring, testing, and sensible sending behaviour.

This includes:

  • list hygiene and re-engagement done properly

  • managing sending patterns and volume

  • protecting engagement signals

  • knowing when (and how) to pause, slow down, or re-warm

The goal isn’t perfection but more about control and resilience.

Useful reads:

Tools I use for deliverability checks and testing

These are tools I regularly reference for audits, monitoring, and testing. They’re not magic fixes but they’re inputs into better decision-making and help you understand email deliverability issues and performance.

You'll learn what tools you should be using for what and when in the masterclasses. 

  • MXToolbox            
  • ZeroBounce    
  • Warmy
  • GlockApps
  • Google Postmaster
  • Microsoft SNDS               
  • Instantly                      

 

How to get a deliverability audit or email audit

If you need hands-on support, I also offer done for you deliverability and email audits.

These audits go deeper than tools or surface checks and are designed to identify root cause, not just symptoms. They look at technical setup, data quality, engagement behaviour, inbox placement, and sending patterns, then translate findings into clear, prioritised actions and a roadmap. 

This is the same audit framework taught in the masterclasses, applied directly to your account, with recommendations tailored to your business, audience, and sending model.

Find out more about my Email Deliverability & Email Audit Services

If you’re not ready for a full audit yet, the masterclasses are the best place to build understanding and learn how to run your own checks first.

From the Vault: deliverability insights & breakdowns

The Vault is where I publish deeper dives into email, deliverability, and inbox behaviour — beyond surface-level advice.

If you want to build long-term understanding (not just quick fixes), this is a good place to start. 

Visit the Email & CRM Vault here.

RE:markable - the weekly email about emals

RE:markable is my weekly email covering:

  • deliverability updates

  • inbox and ESP changes

  • practical email marketing insights and strategies

  • upcoming masterclasses and resources

  • and the occasional bit of inbox mischief

Subscribers also get 10% off masterclasses - just sign up and reply to any of the emails to get your code. 

Sign up to RE:markable here. 

What is email deliverability training?

Email deliverability training teaches marketers how inbox placement really works, how to diagnose issues using audits and testing, and how to protect sender reputation over time, which is exactly what these masterclasses are designed to do.