Bit of a delayed drop this week (sorry), because I've just come back from a glorious holiday in Wales. It was lush. 10/10, no regrets.
Want to skip the waffle?Scroll down for shorter bites of content.
I had a little ✨ email marketing enlightenment ✨ while I was there.
I’ve decided my Email Health Check 2.0 is staying completely FREE. It was free before, and charging for it just didn’t feel right, so I refunded everyone who paid.
I can’t put a price on something that I believe should be accessible. So, go for it you, it’s free for you 👇
Who you don’t send to matters just as much as who you do.
An exclusion strategy is all about being just as intentional about who to leave out of a campaign or automation as you are about who’s included.
Remember: People’s context changes.
They might convert, enter another journey, speak to sales, raise a support ticket, or take some other action that makes your original email plan irrelevant, or even damaging.
Build exclusion logic into every email, every segment and every journey.
There are loads of ways to test deliverability, and I always recommend a proper audit, but here's one smart thing you can try right:
👉 Define a small disengaged segment 👉 Send them a series of "pattern interrupt" emails
Pattern interrupt email:
Deliberate change in your usual email style and tone to grab attention and break your audience out of autopilot scrolling past/deleting your emails.
If engagement improves, it might be your content that is the issue. If nothing changes? Deliverability may have a part to play.
Do you need a deliverability health check?Reply to this email.
Plug of the Week
Email Masterclasses
I’m putting together a series of online masterclasses, each focused on a very specific part of the email marketing ecosystem, tailored to your industry.
My email audits uncover issues you didn’t even know were there. In one recent B2B audit, we found a 70% spam rate and a huge gap in their content & email approaches. They’re now on the road to a fully transformed strategy.