---
title: The Email & CRM Vault (16)
description: Where spicy CRM & Email news, opinions, strategies, tips and not one bit of fluffy advice live rent-free in your marketing & business brain. (16)
---

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- Email services
  
  Show submenu for Email services 
  
    - [Email Strategy Workshops](https://weareastral.co.uk/email-strategy-workshops)
    - [Email Audit](https://weareastral.co.uk/email-audit)
    - [Deliverability Audit](https://weareastral.co.uk/email-deliverability-audit)
- Email & CRM resources
  
  Show submenu for Email & CRM resources 
  
    - [Deliverability Hub](https://weareastral.co.uk/deliverability-hub)
    - [Email & CRM Vault](https://weareastral.co.uk/thevault)
    - [Email Copy & Psychology Guide](https://weareastral.co.uk/email-copy-psychology-guide)
    - [Email Design Handbook](https://weareastral.co.uk/email-design-handbook)
    - [Email Deliverability Guide](https://weareastral.co.uk/email-deliverability-guide)
    - [Email Health Check tool](https://www.emailhealthcheck.co.uk/)
    - [Deliverability Health Check tool](https://www.emaildeliverabilitycheck.co.uk/)
- [astral academy](https://weareastral.co.uk/academy)
  
  Show submenu for astral academy 
  
    - [Deliverability Certification](https://weareastral.co.uk/emaildeliverability/training)
    - [Email Design Masterclass](https://weareastral.co.uk/email-design-masterclass)
    - [Inbox Psychology Masterclass](https://weareastral.co.uk/email-psychology-masterclass)
    - [Free Deliverability Training](https://weareastral.co.uk/free-email-deliverability-training)
- [Work with Beth](https://weareastral.co.uk/work-with-beth)

[Work with Beth](https://weareastral.co.uk/work-with-beth)

# The Email & CRM Vault

Where CRM & Email news, opinions, strategies, tips and not one bit of fluffy advice live rent-free in your marketing & business brain.

[Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing)

## [Stop Sending the Wrong Emails: Step-By-Step Exclusion Strategies](https://weareastral.co.uk/thevault/stop-sending-the-wrong-emails-step-by-step-exclusion-strategies)

![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 

 05/2025

[Read more](https://weareastral.co.uk/thevault/stop-sending-the-wrong-emails-step-by-step-exclusion-strategies)

[CRM](https://weareastral.co.uk/thevault/tag/crm)

## [What Marketers NEED to Know About CRM in 2025](https://weareastral.co.uk/thevault/what-marketers-need-to-know-about-crm-in-2025)

![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 

 05/2025

[Read more](https://weareastral.co.uk/thevault/what-marketers-need-to-know-about-crm-in-2025)

[Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing)

## [Why Your Opens and Clicks Have Dropped After Switching Email Platforms](https://weareastral.co.uk/thevault/why-your-opens-and-clicks-have-dropped-after-switching-email-platforms)

![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 

 05/2025

[Read more](https://weareastral.co.uk/thevault/why-your-opens-and-clicks-have-dropped-after-switching-email-platforms)

[CRM](https://weareastral.co.uk/thevault/tag/crm)

## [CRM Tools - What They Are, What They’re Not, and How to Choose the Right One](https://weareastral.co.uk/thevault/crm-tools-what-they-are-what-theyre-not-and-how-to-choose-the-right-one)

![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 

 05/2025

[Read more](https://weareastral.co.uk/thevault/crm-tools-what-they-are-what-theyre-not-and-how-to-choose-the-right-one)

[Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing)

## [The Big Email Marketing Updates of 2025 (So Far)](https://weareastral.co.uk/thevault/emailupdates-2025)

![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 

 04/2025

[Read more](https://weareastral.co.uk/thevault/emailupdates-2025)

[Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing), [Email deliverability](https://weareastral.co.uk/thevault/tag/email-deliverability)

## [A Marketer’s Simple Guide to Email Deliverability](https://weareastral.co.uk/thevault/a-marketers-simple-guide-to-email-deliverability)

![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 

 04/2025

[Read more](https://weareastral.co.uk/thevault/a-marketers-simple-guide-to-email-deliverability)

[Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing)

## [Stop Relying on Email Opens & Clicks: Better Metrics for Email Marketing](https://weareastral.co.uk/thevault/stop-relying-on-email-opens-clicks-better-metrics-for-email-marketing)

![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 

 04/2025

[Read more](https://weareastral.co.uk/thevault/stop-relying-on-email-opens-clicks-better-metrics-for-email-marketing)

[CRM](https://weareastral.co.uk/thevault/tag/crm)

## [Why CRM Should Be a Core Business Function](https://weareastral.co.uk/thevault/why-crm-should-be-a-core-business-function)

![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 

 04/2025

[Read more](https://weareastral.co.uk/thevault/why-crm-should-be-a-core-business-function)

[Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing)

## [The Top Email Marketing Predictions for 2025 and 2026](https://weareastral.co.uk/thevault/the-top-email-marketing-predictions-for-2025-and-2026)

![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 

 04/2025

[Read more](https://weareastral.co.uk/thevault/the-top-email-marketing-predictions-for-2025-and-2026)

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