---
title: The Email & CRM Vault (4)
description: Where spicy CRM & Email news, opinions, strategies, tips and not one bit of fluffy advice live rent-free in your marketing & business brain. (4)
---

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    - [Deliverability Certification](https://weareastral.co.uk/emaildeliverability/training)
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- Email services
  
  Show submenu for Email services 
  
    - [Email Strategy Workshops](https://weareastral.co.uk/email-strategy-workshops)
    - [Email Audit](https://weareastral.co.uk/email-audit)
    - [Deliverability Audit](https://weareastral.co.uk/email-deliverability-audit)
- Email & CRM resources
  
  Show submenu for Email & CRM resources 
  
    - [Deliverability Hub](https://weareastral.co.uk/deliverability-hub)
    - [Email & CRM Vault](https://weareastral.co.uk/thevault)
    - [Email Copy & Psychology Guide](https://weareastral.co.uk/email-copy-psychology-guide)
    - [Email Design Handbook](https://weareastral.co.uk/email-design-handbook)
    - [Email Deliverability Guide](https://weareastral.co.uk/email-deliverability-guide)
    - [Email Health Check tool](https://www.emailhealthcheck.co.uk/)
    - [Deliverability Health Check tool](https://www.emaildeliverabilitycheck.co.uk/)
- [astral academy](https://weareastral.co.uk/academy)
  
  Show submenu for astral academy 
  
    - [Deliverability Certification](https://weareastral.co.uk/emaildeliverability/training)
    - [Email Design Masterclass](https://weareastral.co.uk/email-design-masterclass)
    - [Inbox Psychology Masterclass](https://weareastral.co.uk/email-psychology-masterclass)
    - [Free Deliverability Training](https://weareastral.co.uk/free-email-deliverability-training)
- [Work with Beth](https://weareastral.co.uk/work-with-beth)

[Work with Beth](https://weareastral.co.uk/work-with-beth)

# The Email & CRM Vault

Where CRM & Email news, opinions, strategies, tips and not one bit of fluffy advice live rent-free in your marketing & business brain.

[Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing), [Marketing Strategy](https://weareastral.co.uk/thevault/tag/marketing-strategy), [Email deliverability](https://weareastral.co.uk/thevault/tag/email-deliverability)

## [Email accessibility: the four types, and how it affects your deliverability](https://weareastral.co.uk/thevault/email-accessibility-the-four-types-and-why-it-affects-your-deliverability)

![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 

 09/2026

[Read more](https://weareastral.co.uk/thevault/email-accessibility-the-four-types-and-why-it-affects-your-deliverability)

[Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing), [Marketing Strategy](https://weareastral.co.uk/thevault/tag/marketing-strategy)

## [Why category segmentation breaks, and what to build instead](https://weareastral.co.uk/thevault/how-to-segment-your-email-list-when-you-have-hundreds-of-products.-why-category-segmentation-breaks-and-what-to-build-instead)

![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 

 09/2026

[Read more](https://weareastral.co.uk/thevault/how-to-segment-your-email-list-when-you-have-hundreds-of-products.-why-category-segmentation-breaks-and-what-to-build-instead)

[Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing), [Marketing Strategy](https://weareastral.co.uk/thevault/tag/marketing-strategy)

## [Do you have a forced opt-in list? What it is, why it is worse than a consequential opt-in, and what it does to your email programme](https://weareastral.co.uk/thevault/do-you-have-a-forced-opt-in-list-what-it-is-why-it-is-worse-than-a-consequential-opt-in-and-what-it-does-to-your-email-programme)

![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 

 09/2026

[Read more](https://weareastral.co.uk/thevault/do-you-have-a-forced-opt-in-list-what-it-is-why-it-is-worse-than-a-consequential-opt-in-and-what-it-does-to-your-email-programme)

[Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing), [Marketing Strategy](https://weareastral.co.uk/thevault/tag/marketing-strategy)

## [How to find out your sender reputation. Why you cannot look it up any more, and how to work it out instead](https://weareastral.co.uk/thevault/how-to-know-your-sender-reputation.-why-you-cannot-look-it-up-any-more-and-how-to-work-it-out-instead)

![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 

 09/2026

[Read more](https://weareastral.co.uk/thevault/how-to-know-your-sender-reputation.-why-you-cannot-look-it-up-any-more-and-how-to-work-it-out-instead)

[Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing), [Marketing Strategy](https://weareastral.co.uk/thevault/tag/marketing-strategy), [Email deliverability](https://weareastral.co.uk/thevault/tag/email-deliverability)

## [How to grow your email list and why disengagement is normal, and how to bring in people who feed your deliverability](https://weareastral.co.uk/thevault/how-to-grow-your-email-list.-why-disengagement-is-normal-and-how-to-bring-in-people-who-feed-your-deliverability)

![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 

 09/2026

[Read more](https://weareastral.co.uk/thevault/how-to-grow-your-email-list.-why-disengagement-is-normal-and-how-to-bring-in-people-who-feed-your-deliverability)

[Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing), [Marketing Strategy](https://weareastral.co.uk/thevault/tag/marketing-strategy)

## [Email exclusions and sending hierarchy: How to decide which email gets sent](https://weareastral.co.uk/thevault/email-exclusions-and-sending-hierarchy.-how-to-decide-which-email-wins-when-three-of-them-could-go)

![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 

 08/2026

[Read more](https://weareastral.co.uk/thevault/email-exclusions-and-sending-hierarchy.-how-to-decide-which-email-wins-when-three-of-them-could-go)

[Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing), [Email deliverability](https://weareastral.co.uk/thevault/tag/email-deliverability)

## [How to run cold email without destroying your deliverability](https://weareastral.co.uk/thevault/how-to-run-cold-email-without-destroying-your-domain.-and-what-to-build-before-the-window-closes)

![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 

 08/2026

[Read more](https://weareastral.co.uk/thevault/how-to-run-cold-email-without-destroying-your-domain.-and-what-to-build-before-the-window-closes)

[Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing), [Marketing Strategy](https://weareastral.co.uk/thevault/tag/marketing-strategy)

## [Email is not a sales channel, it is an experience channel. How to build a CRM experience people remember](https://weareastral.co.uk/thevault/email-is-not-a-sales-channel-it-is-an-experience-channel.-how-to-build-a-crm-experience-people-remember)

![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 

 08/2026

[Read more](https://weareastral.co.uk/thevault/email-is-not-a-sales-channel-it-is-an-experience-channel.-how-to-build-a-crm-experience-people-remember)

[Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing), [Email deliverability](https://weareastral.co.uk/thevault/tag/email-deliverability)

## [The state of email deliverability in 2026. And what I think happens in 2027](https://weareastral.co.uk/thevault/the-state-of-email-deliverability-in-2026.-and-what-i-think-happens-in-2027)

![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 

 08/2026

[Read more](https://weareastral.co.uk/thevault/the-state-of-email-deliverability-in-2026.-and-what-i-think-happens-in-2027)

[Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing), [Marketing Strategy](https://weareastral.co.uk/thevault/tag/marketing-strategy)

## [How to build brand associations through email](https://weareastral.co.uk/thevault/how-to-build-brand-associations-through-email.-and-why-they-always-want-me-to-buy-something-is-the-most-expensive-one-you-can-create)

![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 

 08/2026

[Read more](https://weareastral.co.uk/thevault/how-to-build-brand-associations-through-email.-and-why-they-always-want-me-to-buy-something-is-the-most-expensive-one-you-can-create)

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