--- title: The Email & CRM Vault | CX description: CX | Where spicy CRM & Email news, opinions, strategies, tips and not one bit of fluffy advice live rent-free in your marketing & business brain. --- [Skip to content](https://weareastral.co.uk/thevault/tag/cx#main-content) ![astral.](https://weareastral.co.uk/hs-fs/hubfs/astral.%20new%20logo%20no%20background%20large.png?width=500&height=200&name=astral.%20new%20logo%20no%20background%20large.png) - Email services Show submenu for Email services - [Email Strategy Workshops](https://weareastral.co.uk/email-strategy-workshops) - [Email Audit](https://weareastral.co.uk/email-audit) - [Deliverability Audit](https://weareastral.co.uk/email-deliverability-audit) - Email & CRM resources Show submenu for Email & CRM resources - [Deliverability Hub](https://weareastral.co.uk/deliverability-hub) - [Email & CRM Vault](https://weareastral.co.uk/thevault) - [Email Copy & Psychology Guide](https://weareastral.co.uk/email-copy-psychology-guide) - [Email Design Handbook](https://weareastral.co.uk/email-design-handbook) - [Email Deliverability Guide](https://weareastral.co.uk/email-deliverability-guide) - [Email Health Check tool](https://www.emailhealthcheck.co.uk/) - [Deliverability Health Check tool](https://www.emaildeliverabilitycheck.co.uk/) - [astral academy](https://weareastral.co.uk/academy) Show submenu for astral academy - [Deliverability Certification](https://weareastral.co.uk/emaildeliverability/training) - [Email Design Masterclass](https://weareastral.co.uk/email-design-masterclass) - [Inbox Psychology Masterclass](https://weareastral.co.uk/email-psychology-masterclass) - [Free Deliverability Training](https://weareastral.co.uk/free-email-deliverability-training) Open main navigation Close main navigation - Email services Show submenu for Email services - [Email Strategy Workshops](https://weareastral.co.uk/email-strategy-workshops) - [Email Audit](https://weareastral.co.uk/email-audit) - [Deliverability Audit](https://weareastral.co.uk/email-deliverability-audit) - Email & CRM resources Show submenu for Email & CRM resources - [Deliverability Hub](https://weareastral.co.uk/deliverability-hub) - [Email & CRM Vault](https://weareastral.co.uk/thevault) - [Email Copy & Psychology Guide](https://weareastral.co.uk/email-copy-psychology-guide) - [Email Design Handbook](https://weareastral.co.uk/email-design-handbook) - [Email Deliverability Guide](https://weareastral.co.uk/email-deliverability-guide) - [Email Health Check tool](https://www.emailhealthcheck.co.uk/) - [Deliverability Health Check tool](https://www.emaildeliverabilitycheck.co.uk/) - [astral academy](https://weareastral.co.uk/academy) Show submenu for astral academy - [Deliverability Certification](https://weareastral.co.uk/emaildeliverability/training) - [Email Design Masterclass](https://weareastral.co.uk/email-design-masterclass) - [Inbox Psychology Masterclass](https://weareastral.co.uk/email-psychology-masterclass) - [Free Deliverability Training](https://weareastral.co.uk/free-email-deliverability-training) - [Work with Beth](https://weareastral.co.uk/work-with-beth) [Work with Beth](https://weareastral.co.uk/work-with-beth) # The Email & CRM Vault Where CRM & Email news, opinions, strategies, tips and not one bit of fluffy advice live rent-free in your marketing & business brain. [Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing), [Marketing Strategy](https://weareastral.co.uk/thevault/tag/marketing-strategy), [CX](https://weareastral.co.uk/thevault/tag/cx) ## [Your B2B Email Marketing Strategy Needs More Reassurance, Not Offers… Here’s Why](https://weareastral.co.uk/thevault/your-b2b-email-marketing-strategy-needs-more-reassurance-not-offers-heres-why) ![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 10/2025 [Read more](https://weareastral.co.uk/thevault/your-b2b-email-marketing-strategy-needs-more-reassurance-not-offers-heres-why) [Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing), [Marketing Strategy](https://weareastral.co.uk/thevault/tag/marketing-strategy), [CX](https://weareastral.co.uk/thevault/tag/cx), [Email deliverability](https://weareastral.co.uk/thevault/tag/email-deliverability) ## [How to Re-Engage Your Email List (Properly and Without Destroying Deliverability)](https://weareastral.co.uk/thevault/how-to-re-engage-your-email-list-properly-and-without-destroying-deliverability) ![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 10/2025 [Read more](https://weareastral.co.uk/thevault/how-to-re-engage-your-email-list-properly-and-without-destroying-deliverability) [Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing), [Marketing Strategy](https://weareastral.co.uk/thevault/tag/marketing-strategy), [CX](https://weareastral.co.uk/thevault/tag/cx) ## [How To Innovate Your Email Marketing](https://weareastral.co.uk/thevault/how-to-innovate-your-email-marketing) ![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 08/2025 [Read more](https://weareastral.co.uk/thevault/how-to-innovate-your-email-marketing) [Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing), [CX](https://weareastral.co.uk/thevault/tag/cx) ## [From Email Sender to Email Strategist: Mastering the Email Ecosystem](https://weareastral.co.uk/thevault/from-email-sender-to-email-strategist-mastering-the-email-ecosystem) ![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 06/2025 [Read more](https://weareastral.co.uk/thevault/from-email-sender-to-email-strategist-mastering-the-email-ecosystem) [Marketing Strategy](https://weareastral.co.uk/thevault/tag/marketing-strategy), [CX](https://weareastral.co.uk/thevault/tag/cx) ## [Master the Modern Customer Journey for 2025](https://weareastral.co.uk/thevault/master-the-modern-customer-journey-for-2025) ![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 06/2025 [Read more](https://weareastral.co.uk/thevault/master-the-modern-customer-journey-for-2025) ## Get access to RE:markable Get access to RE:markable, the weekly email that drops the latest email marketing news, updates, insights, resources, upcoming masterclasses, webinars, and of course, a little inbox mischief. Subscribe to RE:markable ![a. final -2](https://weareastral.co.uk/hs-fs/hubfs/a.%20final%20-2.png?width=100&height=100&name=a.%20final%20-2.png "a. final -2") Get in touch: [www.astral-digital.co.uk](http://www.astral-digital.co.uk) Email me: [beth@astral-digital.co.uk](mailto:beth@astral-digital.co.uk) Copyright © Astral Digital ™. All Rights Reserved By Astral Digital. Registered company number 1460594