---
title: The Email & CRM Vault | Email Marketing
description: Email Marketing | Where spicy CRM & Email news, opinions, strategies, tips and not one bit of fluffy advice live rent-free in your marketing & business brain.
---

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- Email services
  
  Show submenu for Email services 
  
    - [Email Strategy Workshops](https://weareastral.co.uk/email-strategy-workshops)
    - [Email Audit](https://weareastral.co.uk/email-audit)
    - [Deliverability Audit](https://weareastral.co.uk/email-deliverability-audit)
- Email & CRM resources
  
  Show submenu for Email & CRM resources 
  
    - [Deliverability Hub](https://weareastral.co.uk/deliverability-hub)
    - [Email & CRM Vault](https://weareastral.co.uk/thevault)
    - [Email Copy & Psychology Guide](https://weareastral.co.uk/email-copy-psychology-guide)
    - [Email Design Handbook](https://weareastral.co.uk/email-design-handbook)
    - [Email Deliverability Guide](https://weareastral.co.uk/email-deliverability-guide)
    - [Email Health Check tool](https://www.emailhealthcheck.co.uk/)
    - [Deliverability Health Check tool](https://www.emaildeliverabilitycheck.co.uk/)
- [astral academy](https://weareastral.co.uk/academy)
  
  Show submenu for astral academy 
  
    - [Deliverability Certification](https://weareastral.co.uk/emaildeliverability/training)
    - [Email Design Masterclass](https://weareastral.co.uk/email-design-masterclass)
    - [Inbox Psychology Masterclass](https://weareastral.co.uk/email-psychology-masterclass)
    - [Free Deliverability Training](https://weareastral.co.uk/free-email-deliverability-training)
- [Work with Beth](https://weareastral.co.uk/work-with-beth)

[Work with Beth](https://weareastral.co.uk/work-with-beth)

# The Email & CRM Vault

Where CRM & Email news, opinions, strategies, tips and not one bit of fluffy advice live rent-free in your marketing & business brain.

[Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing), [Marketing Strategy](https://weareastral.co.uk/thevault/tag/marketing-strategy)

## [Your subscribers can now talk to their inbox. Gmail Live, and why search inbox optimisation is suddenly the thing to get right](https://weareastral.co.uk/thevault/your-subscribers-can-now-talk-to-their-inbox.-gmail-live-and-why-search-inbox-optimisation-is-suddenly-the-thing-to-get-right)

![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 

 10/2026

[Read more](https://weareastral.co.uk/thevault/your-subscribers-can-now-talk-to-their-inbox.-gmail-live-and-why-search-inbox-optimisation-is-suddenly-the-thing-to-get-right)

[Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing), [Marketing Strategy](https://weareastral.co.uk/thevault/tag/marketing-strategy)

## [How to get stakeholders to stop asking you to send to everyone](https://weareastral.co.uk/thevault/how-to-get-stakeholders-to-stop-asking-you-to-send-to-everyone.-the-business-case-for-sending-less-in-language-that-is-not-about-email)

![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 

 10/2026

[Read more](https://weareastral.co.uk/thevault/how-to-get-stakeholders-to-stop-asking-you-to-send-to-everyone.-the-business-case-for-sending-less-in-language-that-is-not-about-email)

[Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing), [Marketing Strategy](https://weareastral.co.uk/thevault/tag/marketing-strategy)

## [Managing very large email lists: how risk, deliverability and disengagement change when you are sending to hundreds of thousands of people](https://weareastral.co.uk/thevault/managing-very-large-email-lists)

![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 

 10/2026

[Read more](https://weareastral.co.uk/thevault/managing-very-large-email-lists)

[Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing), [Marketing Strategy](https://weareastral.co.uk/thevault/tag/marketing-strategy)

## [Event email marketing: what to send, who to exclude, what to record, and why your deliverability drops every time](https://weareastral.co.uk/thevault/event-email-marketing-what-to-send-who-to-exclude-what-to-record-and-why-your-deliverability-drops-every-time)

![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 

 10/2026

[Read more](https://weareastral.co.uk/thevault/event-email-marketing-what-to-send-who-to-exclude-what-to-record-and-why-your-deliverability-drops-every-time)

[Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing), [Marketing Strategy](https://weareastral.co.uk/thevault/tag/marketing-strategy)

## [Email marketing attention: Nobody goes into their inbox to read your email](https://weareastral.co.uk/thevault/nobody-goes-into-their-inbox-to-read-your-email.-what-12-years-of-watching-inbox-behaviour-has-taught-me-about-attention)

![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 

 10/2026

[Read more](https://weareastral.co.uk/thevault/nobody-goes-into-their-inbox-to-read-your-email.-what-12-years-of-watching-inbox-behaviour-has-taught-me-about-attention)

[Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing), [Marketing Strategy](https://weareastral.co.uk/thevault/tag/marketing-strategy)

## [The five-level CRM maturity model I use on every audit](https://weareastral.co.uk/thevault/show-me-your-last-ten-emails-and-i-will-tell-you-your-crm-level.-the-five-level-maturity-model-i-use-on-every-audit)

![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 

 10/2026

[Read more](https://weareastral.co.uk/thevault/show-me-your-last-ten-emails-and-i-will-tell-you-your-crm-level.-the-five-level-maturity-model-i-use-on-every-audit)

[Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing), [Marketing Strategy](https://weareastral.co.uk/thevault/tag/marketing-strategy)

## [Stop shopping for a new CRM, do this first (then choose the software)](https://weareastral.co.uk/thevault/stop-shopping-for-a-crm.-map-your-architecture-your-data-and-your-audience-stories-first-then-go-and-find-the-technology)

![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 

 10/2026

[Read more](https://weareastral.co.uk/thevault/stop-shopping-for-a-crm.-map-your-architecture-your-data-and-your-audience-stories-first-then-go-and-find-the-technology)

[Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing), [Marketing Strategy](https://weareastral.co.uk/thevault/tag/marketing-strategy)

## [Personalisation is dead, and AI killed it. Why {FirstName} stopped working and what replaced it](https://weareastral.co.uk/thevault/personalisation-is-dead-and-ai-killed-it.-why-firstname-stopped-working-and-what-replaced-it)

![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 

 10/2026

[Read more](https://weareastral.co.uk/thevault/personalisation-is-dead-and-ai-killed-it.-why-firstname-stopped-working-and-what-replaced-it)

[Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing), [Marketing Strategy](https://weareastral.co.uk/thevault/tag/marketing-strategy), [Email deliverability](https://weareastral.co.uk/thevault/tag/email-deliverability)

## [Is email marketing dead? No, but everything has changed](https://weareastral.co.uk/thevault/is-email-marketing-dead-no-but-the-numbers-that-proved-it-worked-are-dying-and-that-is-a-different-problem)

![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 

 10/2026

[Read more](https://weareastral.co.uk/thevault/is-email-marketing-dead-no-but-the-numbers-that-proved-it-worked-are-dying-and-that-is-a-different-problem)

[Email Marketing](https://weareastral.co.uk/thevault/tag/email-marketing), [Marketing Strategy](https://weareastral.co.uk/thevault/tag/marketing-strategy)

## [Synthetic engagement is now a blocklistable offence. What Validity's Heatwave means for anybody using a warm-up tool](https://weareastral.co.uk/thevault/synthetic-engagement-is-now-a-blocklistable-offence.-what-validitys-heatwave-means-for-anybody-using-a-warm-up-tool)

![Picture of Beth O'Malley](https://app.hubspot.com/settings/avatar/2761c9d87ba551994b382ed8415ad538) [Beth O'Malley](https://weareastral.co.uk/thevault/author/beth-omalley) 

 10/2026

[Read more](https://weareastral.co.uk/thevault/synthetic-engagement-is-now-a-blocklistable-offence.-what-validitys-heatwave-means-for-anybody-using-a-warm-up-tool)

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